INSE V70 Cordless Vacuum
Time Saving cordless vacuum
👉 Vacuum for Beginner | Good for Hard Floors
👉 Lightweight | Extendable Wand
Frequently asked questions and answers
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Can you replace the power adaptor? What type of cord is needed?
Yes, the adapter can be replaced, but it can only be replaced by the original adapter of V70 (output voltage=26.5V), so as not to affect the battery life.
You can contact us on the Amazon platform with the order ID or through firstname.lastname@example.org for a free replacement adapter.
How do you recharge it?
There are two charging methods. You can charge the battery separately or charge the battery in the whole machine.
Is this recommended for cleaning carpet
Yes, our V70 cordless vacuum cleaner is suitable for low-pile carpets.
Can the battery be replaced?
Yes, the battery can be replaced and you can buy replacement batteries in our store.
Will this vacuum charge with 220V outlet?
Yes. The charger Input 100~240VAC，50/60Hz, Output 26.5V-500mAh.
How long does it take to charge the battery?
It takes about 4-5 hours for the battery to be fully charged (Please make sure to use the matched adapter to charge the battery.)
When the battery is fully charged, the indicator light will be solid.
How long can the cordless stick vacuum work for one charge?
Normally the battery can work for about 20-45 minutes on standard speed and 10-20 minutes on high speed, and its working varies on different cleaning occasions.
Can this be used on stairs?
Yes, the vacuum can be used as a handheld device to clean the stairs. Please detach the tube and connect the cleaner head to the vacuum motor. Very convenient.
Is this rechargeable vacuum cleaner suitable for cleaning cars?
Sure, the vacuum cleaner is very lightweight and can be used as a handheld vacuum.
Are the filters washable? especially the white filter pad?
Yes, the filters are washable, and detachable too.
Please note that they should be dry before you use the vacuum again, otherwise the dust mixed with water will coagulate, which causes air-blocked and decrease the suction power.
Do I have to use the wall mount and hang it on the wall to charge the battery?
No, you don't have to. And you can either detach the battery and charge it or leave it on the motor to charge it.
How is the motorized head & led light powered? is there a wired connection along the bottom of the tube to the main unit battery?
Yes, there is a wired connection along the tube, which can conduct electricity from the vacuum head to the motorized head.
Is the stick vacuum cleaner has a light on the motorized cleaner head?
Yes, the cordless vacuum cleaner comes with LED headlights to illuminate the dust, debris, and hair under furniture or other hard-to-reach dark corner and track it.
Is there overcharge protection? can I leave it in a plug for a couple of days?
Yes, the battery possesses overcharge protection. To maintain the battery life, we recommend the battery when it's fully charged.
Is this vacuum cleaner suitable for cleaning hardwood floors and carpets?
Yes, the V70 cordless stick vacuum can perform decently on hardwood floors, tile, marble floors, and low-pile carpets.
Is the cordless handheld vacuum retractable pole long enough to clean ceiling stuff?
Yes, the vacuum lengths are 34.5 inches when fully extended, which is long enough to reach the regular ceiling. Also, there are several combis.
Do I have to hold the on button for it to work?
No, you don't need to hold the button all the time, just press the button once to start and twice to change the suction speed mode, and press again to shut it off.
How much does this vacuum cleaner weigh?
It is very lightweight, less than 7 lbs.
Can I use other adapters instead?
A: No, in order to protect the machine, please make sure to use the original adapter all the time, if you lost it, please contact us email@example.com for help.
How to store my V70 Vacuum?
There are two ways to store your vacuum cleaner.
1. There is a wall-mount attachment. You can hang up the whole vacuum cleaner on the wall.
2. You can recline the vacuum on the table in the corner.
Q1. Why doesn't the vacuum cleaner work properly?
Check if the battery needs to be recharged or if there is any blockage in the vacuum. Here are some steps that might be helpful:
👉#1. Detach all the attachments, use only the vacuum motor, and test if it can work properly.
If not, please send us a video of the indicator lights on the motor when testing. We will help you confirm the problem and provide a solution accordingly.
If the vacuum head can work properly, please continue step 2
👉#2. Connect the brush directly to the vacuum motor, and test if the machine can work properly.
This step is to check if it is the metal tube's problem.
Q2. The suction power of the vacuum cleaner is weaker than before.
The suction problem is normally caused by clogging or air leakage.
👉#1. Check if the battery needs to be recharged.
👉#2. Check if the dust cup and the filters need cleaning.
👉#3. Check if there is any blockage in the tube of the motorized cleaner head that needs to be removed.
👉#4. The motor and filters are damaged and need to be replaced. Please contact our Customer Support Team via firstname.lastname@example.org with a video and our tech team will help you confirm and offer solutions.
Q3. The vacuum is not charging.
The not charging problem could be caused by the battery or adapter, either the battery or the adapter needs to be replaced.
👉#1. Please make sure to use the matched adapter to charge the battery.
👉#2. Normally, it takes about 4-5 hours for the battery to be fully charged, when the battery is fully charged, the indicator light will be SOLID on and stop flashing.
Q4. The vacuum cleaner will throw the trash back out.
The problem is probably caused by clogging.
👉#1. Ensure the vacuum is turned off, and disconnect all accessories.
👉#2. Check for blockages in the Tube, Cleaner head, and Inlet of the dust cup.
👉#3. Empty the Dust Cup and check if the filter needs cleaning or replacing.
Q5. The motor has a strange sound when the vacuum cleaner is working.
Please check if the filter and strainer are properly installed. The filter and strainer are designed to block out the dust and small particle and protect the motor, please make sure to use the vacuum with these two parts.
Q6. The roller brush stops spinning.
Check if the roller brush is stuck and needs cleaning.
There is a circuit breaker in the motorized cleaner's head, when the roller is stuck or when there is a program error, the vacuum will shut off automatically to protect the motor and need to rest for a while before it can work again.
Our guide video will help you know your product and maintain it.
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