INSE S610 Cordless Stick Vacuum

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FAQs

Q1: Which areas are suitable for the use of this machine?

🍀INSE S610 cordless vacuum cleaner is perfect for getting the cleaning done quickly and effectively around the house, car, or any other place you need It.

Q2: S610 vacuum cleaner is suitable for what types of surfaces?

❤️The S610 stick vacuum cleaner works well on middle-low-pile thin carpets and hard floors, if your carpet is a long pile and too thick maybe not fit it.

Q3: Where can I find a replacement Hepa for INSE S610?

The following ways can solve your problem:
1️⃣. You can search the Hepa title to find it: INSE Replacement HEPA Filter for INSE S610 S6T S6P Pro Cordless Vacuum Cleaner.
2️⃣. You can contact us via the amazon platform with your Order ID, we'll solve your problem asap.
3️⃣. Please contact INSE via support@inselife.com to get support if you need any replacement parts.

Q4: What's in the box of the INSE S610?

🔸1. Retractable metal tube 🔸 2. An extra HEPA filter 🔸3. Main motor (motor & dust cup) 🔸4. Motorized brush head 🔸5. Long crevice 🔸6. Wall mount with screws 🔸7. Stiff roller brush 🔸8.2-in-1 brush 🔸9. A battery🔸10. Power adapter 🔸11. Cleaning gadget 🔸12.User manual

Q5: Can I wash does the S610 Hepa?

The mesh filter and stainless strainer can be detached for washing. Please remember the HEPA filter can't wash.❣️ Ensure the filter or strainer is completely dry before refitting.

Q6: How many modes of S610 vacuum cleaners? What is the running time of the min and max modes?

💡S610 vacuum cleaner has two modes.
💡35-45min on standard mode and up to 12-20min on MAX mode.

Q7: How long can be fully charged with the S610 battery?

🎈S610 battery takes about 4-5 hours for the battery to be fully charged, when the battery is fully charged, the three indicator lights will be on and stop flashing.

Q8: Can I keep the charger plugged in all the time?

⚠️Our battery has overcharge protection. But for your safety, it is recommended to unplug the charger after the battery is fully charged.

Q9: Does the vacuum cleaner stand on its own?

Here are three ways of storage:
✨Hang the whole stick vacuums onto the charging base on the wall.
✨Shorten its length, hang the main motor onto the under hook, and store it in the cabinet.
✨You can search VS5 vacuum stand on Amazon, storing vacuum cleaners and their accessories

Troubleshootings

⭕The vacuum stopped working/turned on and shut off immediately even though is fully charged.

👉①. Please detach the metal tube and motorized brush, test the vacuum motor ONLY, and check if it works properly.
If the vacuum motor works, please continue ②
👉②. Connect the brush directly to the vacuum motor (remove the tube), and let me know if the vacuum can work properly.
❤️ If the motorized brush spins and the LED light is on and spins, then it's the problem of the metal tube.
💌 Please contact INSE via support@inselife.com to get support if you have any questions or concerns.

⭕The S610 cordless vacuum cleaner loses its suction.

🎈Check whether the battery needs charging.
🎈Check if the dustbin, strainer, or Hepa is full of dust.
🎈Check if the connector of the motor and tube is clogged.
🎈Check if there is any blockage in the tube or roller brush that is tangled by hair.
💌 Please contact INSE via support@inselife.com to get support if you have any questions or concerns.

⭕The battery can not be charged.

💡The not charging problem could be caused by the battery or adapter, either the battery or the adapter needs to be replaced.
🎈Please make sure to use the matched adapter to charge the battery.
🎈 Normally, it takes about 4-5 hours for the battery to be fully charged, when the battery is fully charged, the three indicator lights will be on and stop flashing.
💌 Please contact INSE via support@inselife.com to get support if you have any questions or concerns.

Model Update

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