INSE N6/N6S Cordless Vacuum
Lightweight and multisurface vacuum
👉 Lightweight and Versatile
👉 Two Exclusive Roller Brushes
👉 Low Noise | Clean High to Low
Frequently asked questions and answers
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Can this operate on a 230V supply voltage and 50Hz?
YES. The rechargeable battery is 2200mAh, INPUT VOLTAGE: 100-240V~ 100-240V~ 50/60Hz 0.5A; OUTPUT VOLTAGE: 26.5V--0.5A 13.3W
PS: when the battery is fully charged, the indicator lights will solid be on and stop flashing.
Is the tube long enough? Does this have a light on the flexible head?
YES, the retractable tube can be adjusted from 17.8inch to 27.6inch, you can cleaning celling, windown or other high plcaces easily.
And the Rotatable Motorized Brush with LED Light is swivel 150 degrees, attached a stiff roller perfect for low-pile carpets and a soft roller with antistatic carbon fiber bristle for all kinds of hard floors.
The front LED lights make it easily to see the dust under furniture or in hard-to-reach conner, the Stick Vacuum makes cleaning these areas an absolute breeze, giving you the very best cleaning performance.
Does the charger have to be wall mounted?
No, It does not have to be wall mounted. The base can easily be on the floor and you can simply put it in any part of your house and it's totally fine.
Should vacuum be removed from the charger once it is fully charged or is it okay to leave it on the charger?
We suggest that it is better to be removed the charger once it is fully charged because it will avoid overcharging and can extend the lifespan of your charger.
Where can i buy replacement filters and attachments?
Please don't worry, there is a 12-month warranty and we will provide free replacements to you. Please contact us with your order ID to our email firstname.lastname@example.org
What is the run time?
Lower speed (7Kpa): 45min. Higher speed (12Kpa): 25min
Does it have wheels unber the bottom?
Yes, It has wheels under the bottom so that it can easily move on the floor.
How do I know it’s charging?
There are 3 green lights on top when fully charged. When you have only 1 or 2 green lights it is time to put it on the charger. You will see 1 of the lights blinking as it charges. When it is charged it will stop blinking and the next light will start if it also needs to be charged. When all 3 are not blinking then it is fully charged.
Is the paper filter under the gauze washable?
No, the paper filter is not suitable for washing, but the gauze is washable, and you should make sure that the gauze is completely air-dry before refitting. To clean the paper filter, you can take it out and shake it clean or use a 2-in-1 tool to brush it before installing it to the metal filter. Please note to regularly replace the HEPA filter to maintain its powerful suction.
Battery doesn't hold a charge.
1. Please check if use the original INSE charger.
2. Please charge battery out of vacuum cleaner, after 4-5 hours, please check whether the three indicator lights on the battery are solid.
The suction power of cordless vacuum is weaken.
1. Check whether the battery needs charging.
2. Check if the dustbin, strainer or filters is full of dust.
Please empty the dustbin, wash the strainer and mesh filter with cool water, and clean the HEPA filter with the cleanging gadget, replace the filter if necessary.
3. Check if the filters were installed correctly.
4. Check if there is any blockage in tube, or roller brush is tangled by hair.
Roller brush doesn't spin.
1. Please check whether roller brush is tangled by hair.
2. Please check if the pins on brush head and metal tube bend or break up.
3. Please detach metal tube, and connect motorized brush with vacuum motor directly to check if brush works.
If motorized brush spins and LED light is on, then it's the problem of the metal tube.
If LED light is on but motorized brush doesn't spin, then it's the problem of motorized brush.
It’ll only turn on for about 10 seconds and then it keeps shutting off, even though I’ve been charging it.
Please detach metal tube and motorized brush, test vacuum motor ONLY and see if it works properly.
① If vacuum motor works, please connect motorized brush with vacuum motor directly to check if brush spins.
② If vacuum motor doesn't work, please press the ON button once, and then send us a vidoe to show this, our technicians will further confirm whether there is a problem with the battery or the motor.
Our guide video will help you know your product and maintain it.
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