Replacement filters for I5 are available on Amazon. You can search "inse filter i5" on amazon, or contact INSE via support@inselife.com to get accessory info.
How long is the cord?
About 22ft.
How many accessory heads does INSE I5 come with?
Three. The main floor brush, crevice tool and 2-in-1 cleaning brush.
Is there an accessory hook?
Yes. It can be attached to the vacuum rod to store the accessories.
How much does the vacuum cleaner weigh?
The main vacuum body weighs about 3.3lbs.
Is it suitable for cleaning carpeted floor?
I5 is perfect for hard floors. For carpeted floor, it is suitable for short pile carpet, but not for thick or high-pile carpet.
Troubleshootings
The vacuum cleaner loses suction.
The problem is probably caused by clogging or air leakage.
Check if each part of the vacuum is properly connected; check if there is any blockages in the Tube, Cleaner head, or other accessories.
Clean the dust container including the strainer and filter pad, wash or replace the filter pad if necessary. (Leave filter dry before using it again)
*If the solutions provided do not help, please contact INSE via support@inselife.com to get support.
The vacuum motor overheats and shuts down fast.
The problem is probably caused by clogging.
Ensure the vacuum is turned off, disconnect all accessories.
Check if there is any blockage in the Rod, Cleaner head, or other accessories.
Clean the dust container including strainer and filter pad, wash or replace the filter pad if necessary. (Leave filter dry before using it again)
*If the solutions provided do not help, please contact INSE via support@inselife.com to get support.
Product Care
Our guide video will help you know your product and maintain it.
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